Communication & Soft Skills

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About Course

This course focuses on developing essential communication and professional skills needed for freelancing and workplace success. It covers the basics of email writing, chat etiquette, and effective client communication.
Students will also work on confidence building by overcoming hesitation, improving speaking clarity, and learning how to present themselves professionally.
Additionally, the course highlights important workplace skills such as time management, discipline, and professionalism to help students stay consistent and reliable.
To apply their learning, students will write 2 professional emails and record an intro video, building confidence and real-world communication skills.

Course Content

Module 1: Professional Communication

  • Email writing
  • Chat etiquette
  • Client conversation

Module 2: Confidence Building

Module 3: Workplace Skills

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